Behavioral Health and Primary Care Telehealth Consent
I consent to receive primary care and behavioral health services through telehealth. I understand that the provider of my visit will be in an alternate approved location. A telehealth service means that my visit with a practitioner at the distant site will happen by using special audiovisual equipment. Spectra Health telehealth service uses a secure web-based system for transmitting audio and video data. To ensure privacy, the data is encrypted at the highest level available for telehealth.
I understand that telehealth services are considered a proxy for direct face-to-face treatment, but certain risks exist. I understand that risks for using telehealth services can include - but are not limited to - technology interruptions, unauthorized information access, technology difficulties, or the need to have a visit performed in-person.
I understand that I can decline telehealth services at any time with no impact to future care, treatment, or program benefits. I understand that the same confidentiality laws and protections for face-to-face visits apply to telehealth visits including the expectation of privacy, confidentiality, and to be informed of all people who will be present during my visit. I understand that I can access information from a telehealth visit or request records from a telehealth visit by submitting a written request to Spectra Health. I acknowledge that information related to my telehealth visit will not be released without my written consent. I acknowledge that billing will occur from my practitioner and may include a facility fee from the site from which I am presented.